Privacy Policy

Last updated: 5 June 2026

MasterMock ("we", "us", "our") is operated by [LEGAL ENTITY NAME] (ABN [ABN]), based in Australia. We respect your privacy and handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, who we share it with, and your choices.

1. Information we collect

• Account details — your email address, your name (optional), and a securely hashed password.
• Practice settings — your target score, planned test date, and preferred explanation language.
• Practice activity — your test attempts, answers, and estimated scores so we can show your history and a personalised focus plan.
• Speaking practice (voice) — when you use speaking tasks, your browser records audio and may create a text transcript so we can give you feedback. We do not sell this data.
• Technical data — basic information such as your IP address, used for security and rate-limiting.

2. How we use it

To create and run your account, score and explain your practice, show your history and focus plan, keep the service secure, and respond to you. We do not use your data for advertising.

3. Overseas and third-party disclosure (APP 8)

To provide AI scoring and speech features, we send the relevant content to trusted processors, some located outside Australia:

• Anthropic, PBC (USA) — your written/spoken answer text is sent to Anthropic's Claude API to generate feedback and an estimated score.
• Microsoft Azure (Speech, Australia East) — for paid pronunciation/fluency scoring, your speaking audio is processed by Microsoft Azure.
• Google — on speaking tasks, your browser's built-in speech recognition (Web Speech API) may send your audio to Google to produce a transcript. This is performed by your browser, not by us.
• Cloudflare — hosts our site, backend and database.

By creating an account and using AI/speaking features you consent to these disclosures. If you do not consent, please do not use those features.

4. Retention

We keep your account and practice data while your account is active. You can delete your data at any time (see below). We retain only what we need for the purposes above or as required by law.

5. Your rights — access, correction and deletion

You can view and update your details in your dashboard. You can permanently delete your account and all associated data using the "Delete my account & data" button on your dashboard, or by emailing us. To request access or correction, contact us below.

6. Security

Passwords are hashed (PBKDF2); secrets are stored encrypted by our host; traffic is encrypted in transit (HTTPS). No system is perfectly secure, but we take reasonable steps to protect your information and will notify affected users and the OAIC of any eligible data breach as required.

7. Cookies & local storage

We use your browser's local storage to keep you signed in. We do not use third-party advertising or tracking cookies.

8. Children

MasterMock is intended for users aged 16 and over. If you are under 16, please use it with a parent or guardian.

9. Complaints & contact

Questions, requests or complaints: admin@oleumfuels.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes

We may update this policy; the "last updated" date will change. Material changes will be highlighted on this page.

MasterMock is an independent practice tool and is not affiliated with or endorsed by Pearson. "PTE Academic" is a trademark of its owner.